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FAQs

Here are the answers to some of the most frequently asked questions about the Telstra Business Awards.

If you have any other questions, please don’t hesitate to contact the Awards team on 1800 AWARDS.    

General

  • Does it cost anything to nominate a business or become an entrant?

    No – That’s the best bit. Nominating and entering the Telstra Business Awards are both free. So, if you’re ready, submit your nomination here.

  • Can I nominate my own business?

    Absolutely – We’d love that. If your business meets the criteria then you’re more than welcome to nominate your own business. If you’re unsure, just check out the eligibility criteria here.

  • How has the awards program changed this year?

    We’ve made a few changes to the awards program this year in an effort to make it the best year yet.

    Firstly, we’ve refreshed the award categories to acknowledge the diversity of small and medium businesses in Australia. These now include Emerging and Energised, Small and Succeeding, Medium and Making Waves and Social Change Maker – as well as Alumni Achievement and People’s Choice that work a bit differently. You’ll find more information on these, and our award eligibility here.

    If you’re familiar with the awards, you’ll also notice that the entry process has changed. It remains a robust process that is now completed in stages, allowing you longer timeframes to craft that winning entry. It you want to learn more about this, take a look at our key date calendar that talks you through the process here.

Why Enter

  • What prizes are on offer for award winners?

    Prizes for the 2018 Telstra Business Awards program will include a combination of an industry leading technology package, attendance at prestigious state and national events, along with ongoing access to our exclusive Alumni program. We’ll bring you more news on the these further into the program. But don’t forget, benefits of the awards extend far beyond just the prizes and can be read about here.

Entry Process

  • When must an entry be completed by?

    You can nominate yourself or another business at any time during the year. However, to qualify for the current award year, nominations close on Wednesday 28th March 2018.

    Phase 1 Business Overview entries must be submitted before midnight on the closing date, Monday 9th April 2018.

  • How many online entry phases are there?

    Once nominated, there are two online entry phases. The first being the Business Overview, a 90-minute multiple choice questionnaire that helps us get to know you and your business a little better.

    If you’re successful from this, there is then the second entry form being the Business Deep Dive, an open questionnaire that goes into more detail on your business. The Business Deep Dive is a big part of the entry process so it may take up to 10-15 hours to complete. You'll also need to submit a two minute video at this stage to support your entry so it's good to be prepared for this.

  • How long does it take to complete the entry form?

    This will of course vary from business to business, however our testing and research suggests that you should allow 90 minutes for the Phase 1, Business Overview and approximately 10-15 hours for the Phase 2, Business Deep Dive entry process.

    You can answer the questions in any order you like, and save the entry at any point, making it easy to return to your entry form when needed within the open entry periods detailed below:

    Business Overview: 26th December to 9th April 2018

    Business Deep Dive: 12th April to 8th May 2018

    Before making a start of the entry, it’s a good idea to gather together all of the relevant information.

  • Apart from filling in the online entry, how much time is taken up by being an entrant in the awards?

    In order to continue with the awards journey, shortlisted entrants will need to set aside some more time which we've outlined below.

    Firstly there'll be an interview with one of our Judges which usually takes around 40 minutes.

    If you’re named as a finalist from here, there will be the state dinner which you’ll need to attend.

    Then later in the process, the state and category winners who are the national finalists will be flown to Melbourne for inspirational workshops and to be in the running to be named a national winner at the 2018 Telstra Business Awards National dinner.

    If you want to find more about this process and key award dates, you can here.

  • Can an entrant win more than one award?

    Yes. It’s possible that any given business could win both the category award that they entered, as well as the overall state award.

    You can also be the recipient of multiple awards by winning at both the state and national level.

  • Do all the questions have to be answered?

    Yes please. The Judges score each answer individually and the entries are often referred back to during the awards process. You should therefore consider all questions carefully, and pack them full with information that highlights the great achievement of your business.

  • What if I am unable to answer the financial questions?

    If you encounter any problems with the financial questions, we would suggest that you ask a registered accountant for help. In order for the entry for be valid, all the questions must be fully and accurately answered.

    Successful entrants will be asked to supply verification from their accountant that all figures submitted are accurate, so please bear this in mind. You can find out more details on this here - or feel free to call our Awards team on 1800 AWARDS.

  • How do I enter the Alumni Achievement award?

    This isn’t an award that can be entered and will be judged separately. Much like a hall of fame, the Alumni achievement award will be given to the most outstanding Alumni business from previous award years, chosen by our Judges to recognise their success since becoming an Alumni member.

  • How do I enter People’s Choice award?

    Similarly, People’s Choice isn’t an award that can be entered. All those businesses that make it to the national finalist round will by default fall into our People’s Choice award, voted for by the general public at telstrabusinessawards.com.au. The business with the most number of votes will be awarded with the People’s Choice award, announced at the 2018 Telstra Australian Business Awards National dinner.

Judging Criteria

  • What do the Judges look for in an entry?

    Our Judges are looking for concise answers that are relevant, accurate and honest. They are wanting to get an understanding of the business principles, philosophies and practices. They also want a sense of how the business became successful, and your plans and vision for the future.

    You can find more information about the judging criteria here.

  • Who judges the entries?

    Our judging panel is put together from a pool of national business experts and successful business owners, inclusive of our Awards Alumni.

    They live and breathe business every day and take great pride in being part of the Telstra Business Awards program. They treat all entry information professionally and sign confidentiality agreements before judging commences.

Business Benchmark Report

  • What is the Business Benchmark Report?

    The Business Benchmark Report is a comprehensive report that every entrant receives as part of the entry process – and it comes at no charge.

    It’s compiled using the information submitted within the entry form, and gives an overview of that specific business, identifying issues and making recommendations for improvements. Many entrants see this as a major benefit of entering the awards, and if you’d like more information on it, you can find that here.

  • When do I receive by Business Benchmark Report?

    The Business Benchmark Report will be delivered at the end of an entrant’s award journey, which of course differs for each entrant.

  • How do I access my Business Benchmark Report?

    Your Business Benchmark Report will be viewable in Awards Hub which you will be asked to set up after your business has been nominated. You can view it online, or download it for safe keeping, and we’ll send you an email reminder when your Business Benchmark Report is ready.

Alumni

  • When am I classified as an Alumni?

    An entrant is invited to join our prestigious Alumni community when they are announced as a State finalist.